Platform Standards

Platform Standards

Here at Packiteco, we want visitors to our site and users of our platform to enjoy a positive experience, so we ask everyone to read, understand and agree to the following standards of behaviour. If you do not agree to abide by these we respectfully suggest that this site is not for you.

Customer Platform Standards

As a customer I agree to;

  • Treat all contacts made via the Packiteco site with kindness and respect in all transactions.

  • Make sure that my account details are always kept up to date, with accurate and complete information.

  • Support the battle for a cleaner planet.

As a customer I agree not to;

  • Contact any supplier introduced here outside of the Packiteco platform or for any purpose other than supplying, purchasing or returning goods via this site.

  • Provide inaccurate or misleading information about myself or my company.

  • Share personal or contact details gained through the platform with any third party for any reason other than order placement or product return.

  • Place orders with the express intent of cancelling the order or returning the goods, for the purpose of undermining the good-standing of a particular supplier.

  • Make false accusations regarding any supplier or other customer, with the intent of having them suspended or permanently banned from the platform.

  • Swamp contacts made via the platform with unnecessary correspondence.

 

Supplier Platform Standards

As a supplier I agree to;

  • Treat all contacts made via the Packiteco site with kindness and respect in all transactions.

  • Make sure that my account details are always kept up to date, with accurate and complete information.

  • Ensure that product descriptions for items I list here are clear and accurate.

  • Keep details of all transactions confidential, sharing only that information that is necessary to fulfil orders.

  • Provide a workplace that is safe for the workforce and the environment.

As a supplier I agree not to;

  • Contact any customer introduced here outside of the Packiteco platform or for any purpose other than supplying goods or managing returns via this site.

  • Provide inaccurate or misleading information about myself, my company or my products.

  • Share personal or contact details gained through the platform with any third party for any reason other than order fulfilment.

  • Make false accusations regarding any customer or other supplier, with the intent of having them suspended or permanently banned from the platform.

  • Swamp contacts made via the platform with unnecessary correspondence.

 

x