Privacy Policy

Privacy policy


Information We Collect

How We Use Your Information

Who We Share Your Information With

Data Transfers Outside of the European Economic Area


Your Rights

Changes to This Privacy Policy



This Privacy Policy applies to the Packiteco owned and operated website.  It does not apply to Packiteco affiliates or any companies that Packiteco does not own or control. We know that you care what information is collected as well as how it is used and shared. This Privacy Policy explains what information of yours we will collect when you use our site and the additional information that will be collected when you open an account and place orders, or offer goods for sale on the site. You will also find details of how this information will be used and how you can control the collection, use and deletion of information. Your information will not be shared by us with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to any information we collect from other sources of by other means.  The information we collect from our site will be used only for the purposes described in this Privacy Policy and our Terms of Service.

Information We Collect

We may collect certain personal data about you and this will be determined by your use of our site.

If you are a visitor to our site but do not register for either a Supplier or Purchaser account certain information may be gathered automatically via cookies in line with the cookie settings on your browser. This information may include:

     a. Details of the device you use to access the site, for example type of device, your computer’s IP address or your mobile network and mobile telephone number, operating system, browser type and version

     b. Geographical location

     c. Referral source

     d. Date, time and frequency of visit(s)

     e. Page views and navigation

     f. Language preferences

If you submit a request for information, question or comment through our website contact form you will be asked to provide additional basic information, including:

     a. Your name

     b. Your e-mail address

If you register for either a Supplier or Purchaser account then, in addition to the data automatically collected, we may also collect the following personal data from you:

     a. Name

     b. Company Name

     c. Address

     d. Contact information, such as telephone number and e-mail address

     e. Transaction history

     f. Products offered for sale

     g. Payment method and billing details

How We Use Your Information

Information that is gathered automatically from visitors to our site is done so to satisfy legitimate interests of Packiteco. The information may be used to help us monitor site use and improve content and navigation of our site. It may be used to analyse trends and gather demographic information about our user-base. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at their individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Information submitted via our online contact form will be used at your consent to address your information request, question or comment.

In addition to the above, information provided by applicants for Supplier and/ or Purchaser accounts will be used to fulfill contractual obligations between Packiteco and the Supplier or Purchaser. We will also use the information to send you our newsletter and marketing materials, in case you are interested and you have registered for it. You are able to withdraw consent for this at any time within your account settings.

All personal information we hold may also be used to fulfill a legal obligation or for any reason that is reasonably deemed to be in the public interest.

Packiteco will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your Packiteco account is active or as needed to provide you with the services. If you no longer want Packiteco to use your information to provide you with the services, you can close your account and Packiteco will delete the information it holds about you unless Packiteco needs to retain and use your information to comply with our legal obligations, to resolve disputes or to enforce our agreements.

Who We Share Your Information With

We may share your information with the following groups of people, for the reasons stated:

     a. Any of our group of companies or affiliates – to contact you if requested, to conduct work on your behalf and for order processing

     b. Our employees, agents and/ or professional advisors – to contact you, to conduct work on your behalf and for order processing

     c. Third party service providers who provide services to us which require the processing of personal data – to conduct work on your behalf and for order processing

     d. Third party payment providers who process payments made over the website – to conduct work on your behalf or to send or receive payments for goods and services.

If the ownership or control of all or part of Packiteco, or a specific service changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner.

Data Transfers Outside of the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We may also share information with our group companies, some of which are located outside the EEA.

We will only transfer data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.

Appropriate safeguards and procedures have been put in place with the third parties we may share your data with to ensure that your data receives an adequate level of protection. This means that your data is treated by those third parties in a way that is consistent with the Data Protection Laws.


The security of your personal information is important to us and Packiteco has technical, administrative and physical safeguards in place to help protect against unauthorised access, use or disclosure of personal information that we collect or store. However, you should remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Packiteco respects your privacy rights and we believe that you should have control of your information. You may decline to share certain personal data with us, in which case we may be unable to provide you with an account or supply products and services to you.

We will provide you with reasonable access to the data that you may have provided through your use of our site.  

In some cases you can review or edit your information, including your marketing preferences, location data, mobile choices, advertising settings and search history.

In many cases where we process your information, you may also have a right to restrict or limit the ways in which we use your information. In certain circumstances, where information has been gathered to satisfy our legitimate interests to process your information, you also have the right to object to the processing of your information by us.

Account holders can review, amend or delete their personal data by logging in to the site and visiting the My Account section. Any changes you make will be reflected in active user databases instantly or within a reasonable period of time.

To contact us about your data rights please complete the form on our contact page or email us directly at services (at) 

At your request we will have any reference to you deleted or blocked in our database.

We may retain some or all of the information you submit for the purpose of backups, archiving, fraud or abuse prevention, analytics, satisfaction or legal obligations, or where we reasonably believe that we have a legitimate business reason to do so.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Packiteco site and any Supplier or Purchaser account after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.